Frequently Asked Questions
What Vaccines Are Required?
We require proof of up to date vaccination prior to your dogs stay. We ask that your dog be immunized for:
What are the Benefits of Daycare and Boarding?
Your dog will get to be socialized with a variety of dogs in a supervised setting.
This will allow your dog to build excellent social skills, and your dog will come home tired and happy.
Our staff is highly trained in understanding when dogs need alone time, when they need to run off energy and when they need to play and be silly.
Boarding is equally as beneficial for your dog, but also allows you the peace of mind in knowing that your furry companion will be well loved while you're away or taking a much needed break.
What Is The Cancellation Policy?
Deposits are due at the time the reservation is made and will be applied to the cost of the boarding stay.
If you cancel or change your reservation at least seven days before your scheduled arrival date, your deposit will be refunded or left as a credit on your account.
Deposits will be forfeited if cancellations or changes are made less than at least forty-eight (48) hours prior to your reservation. If we are notified shorter than forty-eight hours (48) hours then a cancellation fee totalling half of the original cost will be charged.
Please note that special circumstances may result in this being waived on a case-by-case basis.
Is There A Late Pick Up Fee?
We do reserve the right to charge a $15 pick up fee, for late pick ups of your dogs.
What Should I Send My Dog With?
When your dog is coming to join us, you can send along a blanket as well as any medication or food that may be needed during their day.
Most daycare dogs don't need food during their stay.
If Required, How Do You Correct A Dog?
We use distraction and positive reinforcement in order to keep a dog’s behavior in check, if required.
If a dog is being particularly problematic, they will be given a time-out from the group in order to keep everyone safe and happy.